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By |
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| Location |
Macon,Georgia |
| Type of Insurance |
Property Insurance |
Date: |
01-07-2012 |
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| Coverage |
 |
| Cost |
 |
| Customer Services |
 |
| Claims |
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|
| Summary |
Terrible customer service. Very rude.. |
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By |
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| Location |
indianapolis,Indiana |
| Type of Insurance |
Property Insurance |
Date: |
11-09-2011 |
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|
| Coverage |
 |
| Cost |
 |
| Customer Services |
 |
| Claims |
 |
|
| Summary |
Stay away from, pure crooks, rude, terrible busienss. |
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By |
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| Location |
Salt Lake,Utah |
| Type of Insurance |
Business Insurance |
Date: |
09-01-2011 |
| |
|
| Coverage |
 |
| Cost |
 |
| Customer Services |
 |
| Claims |
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|
| Summary |
These People are crooks.. |
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By |
Open case |
| Location |
Columbia,South Carolina |
| Type of Insurance |
Property Insurance |
Date: |
06-26-2011 |
| |
|
| Coverage |
 |
| Cost |
 |
| Customer Services |
 |
| Claims |
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|
| Summary |
Adjuster came out unprepared (no ladder) to inspect roof damage.Sent check 2weeks later for insignificant amount.When i was able to get back in touch thru my agent he said he only paid me as a favor cause the damage was a maintainance issue. I requested an adjuster to review the additional damage and havent heard from them since. |
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By |
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| Location |
Clinton,North Carolina |
| Type of Insurance |
Property Insurance |
Date: |
05-31-2011 |
| |
|
| Coverage |
 |
| Cost |
 |
| Customer Services |
 |
| Claims |
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|
| Summary |
Claims adjuster was rude, providing misleading statenments and not fully disclosing option to settle claim resulting fromm roof damage due to tornado. Associate was unprofessional and accused me of starting an argument, she also stated a check had been mailed, this was more than a month ago. No documentation has been provided to show claim was filed, associate has not provided explanation to show how proposed settlement was determined and refused to provide additional assistance and hung up the phone.. |
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By |
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| Location |
SOUTHFIELD,Michigan |
| Type of Insurance |
Auto Insurance |
Date: |
03-23-2011 |
| |
|
| Coverage |
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| Cost |
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| Customer Services |
 |
| Claims |
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| Summary |
Takes the claim adjuster to long to answer back when you call, f there s no us then they have no job.. |
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By |
Brook |
| Location |
Grandville,Michigan |
| Type of Insurance |
Auto Insurance |
Date: |
02-17-2011 |
| |
|
| Coverage |
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| Cost |
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| Customer Services |
 |
| Claims |
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|
| Summary |
My experience with Auto-Owners was a good one.. |
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| |
By |
valerie vorpi |
| Location |
Edwardsville,Illinois |
| Type of Insurance |
Business Insurance |
Date: |
09-14-2010 |
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|
| Coverage |
 |
| Cost |
 |
| Customer Services |
 |
| Claims |
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|
| Summary |
Very poor attitudes toward claims. Even the claims investigators are rude, in talking down to the customer, and accuse them of wrong doing. And then they refuse coverage.. |
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By |
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| Location |
Chicago,Illinois |
| Type of Insurance |
Property Insurance |
Date: |
07-15-2010 |
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| Coverage |
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| Cost |
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| Customer Services |
 |
| Claims |
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By |
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| Location |
Salt Lake City,Utah |
| Type of Insurance |
Other Insurance |
Date: |
04-13-2010 |
| |
|
| Coverage |
 |
| Cost |
 |
| Customer Services |
 |
| Claims |
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| Summary |
I was severly injured in an industrial accident and Auto Owners would only pay for minor bills. They would not operate on an ankle that had every tendon torn from a work accident. They would not take care of a broken back as a result of the same work accident. Warning: there is a reason they are reasonable on the premium. My strong suggestion is to stay away from Auto Owners. I am telling you the honest truth. Please beware.. |
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